Q1: What information will be highly appreciated for a quotation?
A: It will be preferred if you can offer us the drawings, heat treatment and
surface treatment requirements, required quantity, quoted currency (USD or CNY),
or samples.
Q2: Are you a trading company or factory?
A: Vanhon is a trading and factory located in Qingdao, Shandong.
Q3: What is your terms of payment?
A: T/T 50% in advance, and 50% before shipment. We'll show you the photos of
the products and packages before you pay the balance.
Q4: Do you test all your goods before delivery?
A: Yes, Vanhon has adopted a strict quality management system and all the items
will be inspected according to the inspection instruction with good inspection
records.
Q5: How does your company ensure the quality of the raw material?
A: The steels are purchased from our domestic well-known steel mills. After
receiving the raw material, the steel will be inspected by spectrograph imported
from Germany. Besides, the furnace number of steel will be well-managed
in our ERP system to ensure the traceability of our products.
Q6: How do you ensure the high quality of products?
A: With integral manufacturing processes, a strict quality control system and
imported machines, we can manufacture high quality products.
Q7: What are your terms of delivery?
A: EXW, FOB Qingdao.
Q9: How about your lead time?
A: Normally it will take 45 days after receiving your advance payment. The
specific lead time depends on the items and the quantity of your order.